National Skills Coalition is a “network of networks” advocating for an America that grows its economy by investing in its people, so that every worker and every industry has the skills to compete and prosper. A greater diversity of Americans will have access to a better life, and a greater number of local businesses will see growth, if high-quality, inclusive skills training is a more central part of our nation’s workforce, education, economic and anti-poverty policies. NSC staff, members and allies engage in organizing, advocacy, and communications to advance state and federal policies in pursuit of these goals.
The Chief Operating Officer (COO) reports to the Chief Executive Officer (CEO) and is a member of NSC’s Executive Team along with its Chief Strategy Officer and Chief of External Affairs. The COO helps guide the organization’s strategic direction from an operational and financial perspective, working with the Executive Team to ensure effectiveness in four areas:
Financial Management: Oversee design and contracted implementation of financial management systems (budgeting, forecasting, accounting) and serve as the lead analyst to recommend actions to the CEO;
Fund Development: Participate in fundraising strategy and planning with the Executive Team and other management staff, and supervise development staff in support of those plans; ensure proper management and reporting for received grants and donations;
Human Resources: Maintain the highest level of human resource practices for NSC staff, ranging from the negotiation and management of pay and benefits to the oversight of systems to support staff onboarding, development and inclusion (including DEI).
Operations: Supervise maintenance of office space, technology and information systems, and other administrative support needs.
The COO will supervise a team of four senior-level staff and subcontractors to run the day-to day aspects of each of these four functions.
DUTIES AND RESPONSIBILITIES
Planning: Help develop long-term plans to help ensure NSC’s near-term stability and future growth. Track trends, conduct financial analysis and provide strategic advice to CEO.
Finance Team: Supervise contracted accounting firm and NSC book-keeping staff in the implementation of financial plans and systems.
Budgeting: Manage annual budget development process in collaboration with Executive Team and Managing Directors. Produce forecasts against adopted budget during the fiscal year, and make recommendations for adjustments in resource allocation.
Accounting: Ensure maintenance of general ledger, and effective processing of revenue, payables and receivables, employee expense reporting, timesheets, and payroll. • Reporting: Review preparation of monthly financial reports for the CEO, along with quarterly financial reports to NSC’s Board of Directors.
Audit: Manage audit preparation, including interactions with auditors, preparing audit schedules, and timely completion of audited financial statements and 990.
Planning: Work with CEO, Executive Team, development staff and senior program staff to develop fundraising plans (institutional funding, sponsors, donors).
Development Staff: Supervise Director of Development and development support staff in the execution of fundraising plans in collaboration with executive and program staff.
Grant Writing: Work with Chief Strategy Office to ensure effective collaboration between development staff and program staff in the creation of funding proposals consistent with organizational strategy, and in the reporting on work supported by funders.
Grant Budgets: Assist development team and Managing Directors in the creation of project and grant budgets to meet both funder and organizational requirements.
Grants Management: Track spending for all grant funds to ensure proper expenditure of funds consistent with grant terms. Work with staff to identify needed adjustments.
Personnel Policies: Ensure personnel policies are up-to-date, consistent with HR best practices, and effectively implemented by supervisors across the organization.
HR Staff: Supervise HR Manager / operations staff in their implementation of systems to support NSC staff (e.g., pay/benefits, onboarding, evaluations).
Benefits: Work with benefits broker to identify best options for benefit plans and make recommendations to CEO. Oversee staff’s enrollment of personnel in benefit plans.
Recruitment: Support managers with their new hire searches, and ensure consistent staff on-boarding, including orientation to administrative processes and information systems.
DEI: Co-lead with executive team efforts to raise and renew NSC staff’s DEI competencies, and continually review HR / organizational culture systems to achieve DEI goals.
Staff Training: Provide / support training for senior staff in expected competencies around supervision, financial management, project management. Support plans for staff-wide trainings in organizational competencies.
Operations Staff: Supervise operations staff in their oversight of information and technology management, staff support, office operations, event support and administration.
Technology: Oversee operations staff management of IT support. Assess needs and approve plans for IT system improvements.
Information Systems: Work with executive and senior staff to maintain effective information systems (e.g., project management, notes / file sharing, CRM database).
Office: Supervise operations staff’s management of DC office. Maintain landlord relationships. Manage relationships with office subtenants.
Legal: Review all contracts with outside parties prior to their execution. Utilize counsel as needed in compliance, HR and other legal matters.
To perform this job successfully, the COO should demonstrate the following competencies:
Executive Core Competencies
Entrepreneurship: Ability to look for and seize profitable organizational opportunities; willingness to take calculated risks to achieve the organization’s goals.
Finance Management: The ability to oversee departmental financial resources and plans within an allocated budget.
Organizational Systems Management: Ability to use organizational systems to support team building, manage change and drive performance among reports and peers.
External Awareness: The ability to analyze the organization’s position within the context of external policy trends, industry trends, funding trends, and competing organizations.
Strategic Leadership: The ability to bring together staff, board and other organizational assets around a common vision, and to get them to move collectively toward it in a manner that advances the organization’s overall goals.
Vision: The ability to analyze internally and externally, to anticipate the consequences and opportunities for the organization, and to articulate big picture goals that set future organizational direction.
External Influence: Ability to influence decisions, actions, and behaviors of decision-makers and other stakeholders. Include negotiating, decision-making, and collaborating or partnering.
Organizational Core Competencies
Interpersonal skills: Exhibits respect and understanding of others to maintain professional relationship.
Problem Solving: Solves problems while ensuring rules and directives are followed.
Communication Skills: Ability to effectively engage and communicate with target audiences.
Initiative: Takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Attention to Detail: Committed to accuracy and excellence, looks for improvements continuously, monitors quality levels, finds/owns/acts on quality problems.
Background: At least 15 years of experience in non-profit operations, including organizational activities for a think tank, advocacy, research organization or association.
Skills and Accomplishments
Demonstrated knowledge of principles and best practices of non-profit financial planning, including budgeting and forecasting.
Record of success in establishing and executing operational goals and strategies, identifying and analyzing challenges, and formulating creative solutions.
Extensive experience participating in and supporting institutional fundraising (foundations, corporations) in a non-profit environment. Ability to supervise development team’s implementation of organizational fundraising plan.
Proficiency in grants management and tracking; prior experience utilizing and implementing grants management software beneficial.
Experience developing systems that support long-term planning, staff collaboration, and effective implementation.
Record of working closely with a chief executive, as well as policy and senior strategy teams, on new and developing priorities and organizational systems.
Experience managing, guiding, and mentoring junior staff members, being cognizant of balancing professional development with organizational needs.
Prior experience supervising and appraising consultants and deliverables.
Capacity to work easily and effectively with a wide range of people; adept at collaborating and building relationships.
Exceptional organizational skills and judgment necessary to manage competing priorities, deadlines, and long- term projects.
Attention to accuracy and detail.
Highest level of personal and professional integrity and quality standards.
Commitment to the mission of National Skills Coalition.
Compensation: Salary range for this position is $160,000-$180,000. Excellent benefits package, including employer-paid health and dental, retirement plan, life and disability insurance and generous vacation policy.
National Skills Coalition is an Equal Opportunity Employer. Women and people of color are strongly encouraged to apply.
This search is being run by NRG Consulting Group, please contact email@example.com with questions.